The Dental Handoff

Episode 26 : Heather Miller | Taking Baby Steps with Dental Hygiene Tech

In this week's Dental Handoff, Dr. Kelly is joined by Heather Miller, RDH!
Heather has almost 30 years of experience in the dental field. The first 15 of those as a CDA and the last 14 as a RDH. In addition, for the past 9 years Heather has been aProfessional Educator for the WaterPik Company. 
Heather is passionate about dental health and education. In pursuit of those ends, sherecently obtained her bachelors degree from the University of Massachusetts, Amherst summa cum laude, with a concentration in health administration, education and promotion.
Recently, her clinical practice has been incorporating digital scanning into hygieneappointments. When Heather has down time, you can find her on her paddle board enjoying the water and nature.
Heather would love to hear from you and can be reached at hmiller100@me.com andon LinkedIn.
Dr. Kelly and Heather discuss how Heather found her way into the dental field and dental hygiene, how she has learned to embrace and efficiently implement new technology, and her advise for others entering the dental hygiene field.
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.co

Episode 25: Amanda Hill, RDH | Just Say YES!

In the latest episode of the Dental Handoff, Dr. Kelly Tanner interviews fellow dental hygienist and her good friend from Old Dominion, Amanda Hill!
Amanda likes to describe her career in dental hygiene as an adventure. Growing up in and then marrying into the military she has had the opportunity to experience life and dentistry all over the world. Amanda had the good fortune to begin her dental career in an office where excellence was the norm. She had the chance to be stretched and challenged while traveling for courses and learning the latest in clinical care and patient communication. Thus developing a love for learning. Through her adventures around the world, she became obsessed with finding ways to continue her education and stay current and in connection with the dental industry.
She is a speaker, consultant, and award-winning author. Amanda's current role is as the clinical education manager for Young Innovations. Recipient of OSAP’s Emerging Infection Control Leader award, a member of the advisory board for RDH magazine, Dentistry IQ, and OSAP’s Infection Control In Practice Editorial Review Board and membership committee, Amanda strives to make topics in dentistry accurate, accessible, and fun!
In this episode, Dr. Kelly and Amanda discuss:
- How Dr Kelly and Miranda know each other from dental hygiene school at old dominion, and they reflect on their time in hygiene school
- Why Amanda chose dental hygiene as a career
- Why it’s important to realize that nobody actually has everything figured out
- Why making it a habit to say “yes” to things that excite you is the key to moving forward in life
- Why it’s crucial to remember that you only know what you know,
- How she has dealt with and overcome imposter syndrome
- How she has transitioned into creating educational content for people in the dental industry
- How not to let the fear of being wrong stop you from moving forward Amanda can be reached at www.amandahillrdh.com and AmandaHillRDH@gmail.com
Where to Find Dr. Kelly: Let's Connect!
Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance.
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.co

Episode 24: Kelli Jaecks, RDH | Why Showing Up Is (Almost) Everything

In the latest episode of the Dental Handoff, Dr. Kelly Tanner interviews Kelli Jacks, RDH on her incredible journey through dental hygiene, public speaking, research on menopause, and her victory over breast cancer.
Get Kelli's FREE download “Three Ways to just say No" https://www.kellijaeckscoaching.com/no 
Kelli Jaecks, MA, RDH is a self-care strategist, published author, professional speaker, and coach. Kelli works with organizations who want to optimize their team’s total wellness so they can have a more productive and engaged workforce. She also coaches groups and individuals to achieve their health and wellness goals.
Kelli is the author of the Amazon best seller: Martinis & Menopause — Strategies, Science and Sips that Empower Women to Beat the Hormone Groan. She is a past president of the American Dental Hygienists’ Association, and the NSA (National Speakers Association), Oregon Chapter. Kelli holds master’s degree from Oregon State University in Communication and Adult Education. She received her Bachelor of Science in Dental Hygiene from Oregon Health Sciences University in 1996.
When not working, you can find Kelli traveling for scuba diving and performing in local theater productions.
You can connect with Kelli here.
Phone: 503-881-5633
Website: https://www.kellijaecks.com
LinkedIn- https://www.linkedin.com/in/kellijaecks/
Instagram- https://www.instagram.com/kellijaecksverbalimpact/?hl=en Facebook_https://www.facebook.com/KelliJaecks/
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance.
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.co

Episode 23: Angela Richwine, RDH | Everything is Connected

In this week's Dental Handoff, Dr. Kelly is joined by Angeline Richwine, RDH!
Angela has worked in the dental field for 28 years, starting as an orthodontic assistant and shortly thereafter becoming a registered dental hygienist, holding licensure in both Virginia and California. Angela served as the PAC Chair lobbying the Virginia legislature on issues important to dental hygienists. She is the owner of Central Virginia OMT LLC and offers therapy sessions to individuals with orofacial myofunctional disorders. Angela is currently the Director of Operations for Airway Circle, a platform for airway-centric healthcare providers to gather for airway education and collaboration. Angela and Bowen have been married for 22 years, have three sons, 18, 16, and 12. They enjoy traveling, sitting on the sidelines cheering for their boys, attending University of Virginia sporting events, and relaxing near the river.
In the episode, Dr. Kelly and Angela discuss:
- Angela recounts her first meeting with Dr. Kelly
- Why she chose dental hygiene after starting to work in orthodontics
- Why her children serve as her primary motivator in the dental industry
- Her son’s tongue issue got influenced her foray into dentistry
- How a sleep study helped her identify her son’s sleep apnea
- Why ff you feel your tongue is too big for your mouth, its really the mouth that’s too small for the tongue
- How to find the root cause of mouth and sleep issues
- How to go about making more space in a mouth
- Bad sleep signs to look for of bad sleep
- What you can learn about controlling your breathing from Michael Phelps
- and so much more!
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.co

Episode 22: Amol Nirgudkar | How AI Helps Treat Patients Right

In this week's Dental Handoff, Dr. Kelly is joined by Amol Nirgudkar, the Founder and CEO of Patient Prism! Amol Nirgudkar helps dentists grow their practices and reach their goals.   He is in an unusual position to offer practical insights. As a certified public accountant, business consultant, author, entrepreneur, and former owner of several dental practices, he has 20 years of experience working with dental practices, both large and small.   Through the three companies he founded, Amol has served more than 1,500 dental practices across the United States. Through his work, Amol saw firsthand a growth challenge that all dental practices face. No matter how successfully they may market their practice, almost 50% of new patient calls don’t end in a booked appointment. To help solve that problem, he founded Patient Prism in 2015. The service uses both A.I. and American call coaches to evaluate the way dental offices handle phone calls, identify the callers that didn’t schedule, and teach the team how to win them back – all within 30 minutes of the failed call. Amol co-invented the patented technologies used in Patient Prism. One eliminates the need to listen to recorded phone calls by providing the information visually. The other technology details specific words spoken by the patient during the call so dentists and managers know which services callers are requesting and the revenue opportunity associated with each call. Amol continues to work with artificial intelligence and machine learning to empower dental teams to deliver a better patient experience and build even more successful practices.  As of today, Amol currently holds 5 utility patents in the call intelligence space.   Amol has also written several articles and e-books, and published a paperback book called Profitable Niches in General Dentistry (2014).  Amol sits on several emerging DSO boards and acts as an advisor to many CEOs around the country.  In his spare time, Amol also runs a quantitative hedge fund and travels the country with his 17-year-old piano prodigy daughter to piano competitions. 
In the episode, Dr. Kelly and Amol discuss:
- How he went from a career as a CPA to the dental industry
- The most important lessons he has learned about the dental industry
- How Patient Prism software handles patients who don’t schedule their procedures
- HOW Artificial Intelligence helps dentists treat their patients right
- How the software enhances all the positions in the office without replacing the necessary humans
- Common traits shared by practices who reach out to him
- 3 things that every office should know about how to establish trust with patients
- and so much more!
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.co

Episode 21: Sonya Dunbar | Always Trust Your Vibe

In this week's Dental Handoff, Dr. Kelly is joined by dental hygienist Sonya Dunbar aka the Geriatric Toothfairy! 
Sonya is an oral health educator on a mission to reduce the health risks diseases and morbidity among seniors due to poor oral health. She has been a Registered Dental Hygienist for 30 years, TEDx, and national public speaker. Her passion for the Geriatric community is always demonstrated when she speaks — guided by decades of dental experience in private practice, skilled nursing facilities, and academia. Sonya and her husband, Gerald Dunbar, are the owners of Mobile Dental Xpress that provides comprehensive dental care to qualified nursing home residents. Sonya is a U.S. Navy Veteran and is pursuing a Ph.D. in Gerontology. Sonya is the C.E.O. of The Geriatric ToothFairy, Co-Founder of the National Mobile Dentistry Conference, Vice President of Mobile Dental Xpress, and a published author of Golden Nuggets For Life, Co-author of The Tooth and Nothing but the Truth and Modern Mobile and Teledentistry.
In the episode, Dr. Kelly and Sonya discuss:
- How Dr. Kelly and Sonya met during the pandemic
- How Sonya began her journey into dentistry through her love of smiling as a kid
- How Sonya' grandmother bartered her free teeth cleanings for cigarettes in her nursing home - and how this led her to see the need for dental hygienists in nursing homes
- Sonya’s advice to “always trust your vibe” when feeling held back
- The need to surround your self with self motivated people in your life aka Kelly's "Circle of 5"
- Why there are “no voids in the day” and if you don’t plan for the day it gets planned for you
- How not to get stuck in “that stinking’ thinkin’
- Hhow to navigate unsolicited advice by making your voice the loudest you hear every day
- Why you have to believe you’re going to win to have a successful business
- and so much more!
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com

Episode 20: Darius Somekhian | Falling Forward Into Entrepreneurial Success

In this week's Dental Handoff, Dr. Kelly is joined by Darius Somekhian!
Darius Somekhian is The Head of Business Development for Cloud Dentistry, a digital marketplace where dental practices and professionals connect for work hire. He is also the co-founder of Pair Dental, the agency which pioneered the dental specialists traveling model. He started Pair Dental several years ago, as a business development strategist who partners with traveling In-House dental specialists and helps grow their professional careers in dentistry, one dental office at a time. He started out working in the dental industry at the age of 18 from the trunk of his car.  After growing his company to over 15 Million dollars in annual revenue, then transitioning to being on the corporate side, Darius has cultivated an incredible Rolodex of relationships in the industry.
Co-founder of Pair Dental, a disruptive model matchmaking specialist to dental practices, and servicing the relationship. Contracted with over 1500 dental specialists nationwide active in over 150 dental practices.
Cloud Dentistry is creating the largest dental talent marketplace, to change the way dental practices choose their talent and empower dental professionals to build thriving careers.
Darius attended UCLA as an undergrad and is currently the CRO of Pair Dental. He has done consulting for large 100M privately owned dental group practices based out of Texas.
Fun Fact about Darius: He designed, invented, and sold over 500,000 units of the world's first “99 Cent Pregnancy Test.”
In the episode, Dr. Kelly and Darius discuss:
- Why he chose the dental industry due to both the stability of the industry and flexibility within the industry
- How he got his unique start in the dental sales of dental products
- How he has found the courage to try new marketing strategies to achieve success in the industry
- The one piece of footing for every entrepreneur needs to be successful 
- How to get “unstuck” during the process of trying new strategies as an entrepreneur
- How Cloud Dentistry makes it so easy to find available jobs in the dental industry
- The benefits of peer to peer review system making booking through the platform simple and easy
- Darius' best piece of advice he can give a professional looking for a forever home
- and so much more!
Get more information about Dental Ray at GetDentalRay.com
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com

Episode 19: Trevor Mower | Saving Lives with Dental Ray

In this week's Dental Handoff, Dr. Kelly is joined by Trevor Mower! 
Trevor Mower is the Director of Business Development at DentalRay. Trevor has worked at Dental technology companies for the past four years. He was previously at Weave, the patient communication platform, where he helped oversee partnerships. Trevor has a degree in Communication from Brigham Young University. He is an Ultra Marathon Runner and is from Lindon Utah. He spends his free time playing in the mountains near his home with his wife and 3 little girls.
In the episode, Dr. Kelly and Trevor discuss:
- Trevor's “why” for dentistry - and how Dental Ray has literally helped save lives by finding cancers and other ailments during routine dental exams
- How Dental Ray’s software platform sends CT images directly to board certified medical radiologists 
- How these images save lives by finding issues early and the personal connection the life-saving technology of one of the company's founders
- How Dental Ray helps doctors eschew liability issues and take images with a larger field of view
- and so much more!
Contact Trevor: Trevor@GetDentalRay.com
Get more information about Dental Ray at GetDentalRay.com
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com

Episode 18: Dr. Christopher Phelps | Persuading Patients

In this week's Dental Handoff, Dr. Kelly is joined by Dr. Christopher Phelps! Dr. Christopher Phelps is an entrepreneur, general dentist, and anamazon best-selling author of the book, Grow Your Dental MembershipPlan and The COMPLETE Book On Dental Marketing. He is a certifiedKolbe Trainer and is also an expert in the science of ethical influenceand persuasion having received his Cialdini Method Certified Trainer(CMCT) certification under acclaimed behavioral scientist, Dr. RobertCialdini.
He currently practices in Charlotte NC and is the host of the DentalSlang podcast. He is the founder and president of Golden GooseScheduling, The Phelps Institute and Dental Membership Direct.Golden Goose Scheduling helps practices answer and schedule morenew patient calls while reactivating patients who are overdue forhygiene care. The Phelps Institute was founded to train Dentists inboth the clinical and business aspects of running their practice. AtDental Membership Direct, he helps offices create, implement andgrow their own in-house dental membership plan.
In the episode, Dr. Kelly and Dr. Phelps discuss:
- How Dr. Phelps took an interest in dentistry in the 7th grade when he attended a Future Dentists of America club with a friend.
- Why following your “gut” often supersedes logic when it comes to choosing your career
- Dr. Phelps experience with learning assessments and what they they can be used by people to better understand themselves
- How a learning assessment accurately predicted who he is is an “entrepreneur” more so than simply a “dentist”
- How he was influenced by working directly with the master of Influence, Robert Cialdini
- One persuasion method every Dentist should incorporate into how they speak to their patients
- Why the title of “Doctor’ carries so much authority and how that can be applied to the entire dental team
- How to present treatment options to patients by dong so in "decreasing order"
- and so much more!
How to contact Dr. Christopher Phelps:
Email: drchrisdmd@gmail.com
Websites: https://goldengoosescheduling.com, http://www.dentalmembershipdirect.com, https://www.thephelpsinstitute.com
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com

Episode 17: Dr. Len Tau | It’s All About the Reviews!

In this week's Dental Handoff, Dr. Kelly is joined by Dr. Len Tau! Chosen as one of the top leaders in dental consulting by Dentistry Today, Len Tau, DMD, has dedicated his professional life to improving dentistry for both patients and other dentists. 
After purchasing his practice, the Pennsylvania Center for Dental Excellencein Philadelphia in 2007, Len practiced full-time while consulting to other dental practices, training thousands of dentists about reputation marketing, leading the dental division of BirdEye, a reputation marketing platform, and hosting the popular, Raving Patients podcast. He recently authored the book Raving Patients and the jus release 100+ Tips to 100 Five Star Reviews in 100 Days. In 2018, Len cut down to practicing dentistry two days per week to focus additional time and attention to helping other dentists build broad and compelling online footprints that attract hundreds of new patients to their practices. In October 2021 he sold his dental practice but continues to provide his patients dental care 2 days per week while commuting from Parkland , Florida where he has resided since October 2020. Len lectures nationally and internationally on using internet marketing, social media, and reputation marketing to make dental offices more visible and credible as well as how to increase their case acceptance.
In this episode, Dr. Kelly and Dr. Tau discuss:
- Why Dr. Tau chose Dentistry after growing up seeing his Dad “recreating smiles” as a Dentist.
- Why he didn’t want to remain a practicing dentist his whole life and why he sold his practice 
- A revolutionary software Len developed in order to make it easier for practices to foster online reviews
- Why you don’t become a real dentist until you get a bad review
- How practices  can operationalize getting good reviews from their patients
- Creating a “reputation culture’ in the office
- The least costly and most effective way of getting a good review
- Why Dr. Tau is anti-social media in terms of generating new patients
- Why social media helps inform community, but isn't great for on-boarding new patients
- How to make the handoff from an office with reviews and turn those into converting more patients?
- The importance of both VISIBILITY AnD CREDIBILITY for an effective online presence
- And so much more!
How to contact Dr. Len Tau:
Email: len@drlentau.comWebsite: https://www.drlentau.com, Facebook group: https://www.facebook.com/groups/ravingpatient,LinkedIn: https://www.linkedin.com/drlentau
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com

Episode 16: Dr. Chad Duplantis | Treating Your Dental Team Like a Family

In this week's Dental Handoff, Dr. Kelly is joined by Dr. Chad Duplantis of Dentists in the Know! Dr. Duplantis received his D.D.S. from UTHSC San Antonio in 1999 and completed an Advanced Education in General Dentistry program at Baylor College of Dentistry in 2000. He maintains a small group private practice in Fort Worth, TX, focusing on aesthetic and restorative dentistry. Dr. Duplantis is an author, a lecturer, and a key opinion leader in dentistry. His interests are mainly in digital, implant, and restorative dentistry. In 2020, Dr. Duplantis co-founded the Facebook Group Dentists IN the Know, which is designed to keep the dental industry well-informed.
In this episode, Dr. Kelly and Dr. Duplantis discuss:
- Dr. Chad's “why” of Dentistry stemming from an early interest in the medical field but a lack of desire to spend 10 years in schools and residencies. 
- Why he enjoys the “bankers hours” of a 4 day work week,  and why in actuality it ends up more like a 7 day work week
- Dr. Duplantis' insights from the “Rubber Chicken  Circuit” of his speaking tour
- Why Dr. Chad loves treating all ages of patients
- How his patients can notice if he’s having a bad day and how he has to “hero” his way through them
- Why he has a wife at home and 9 more at work
- Why the way you treat your patients leaves a more lasting impression than the technical details of the dental work
- What qualities he looks for in potential new employees 
- Why the ability to say “No’ is important when looking at speaking opportunities
- How his team handle emergencies amidst his hectic schedule
- Why every new technology implemented in a practice has to be done methodically
- The top 5 topics he talks about on his speaking tour
- And so much more!
How to contact Dr. Duplantis
email address: drduplantis@gmail.com
Dentists in the Know on Facebook: https://www.facebook.com/groups/dentistsintheknow
Dentists in the Known on YouTube: https://www.youtube.com/channel/UCdIBrSCu4beV-B-J-qksCwQ
https://www.fossilcreekdental.com
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com

Episode 15: Astrida Curis | Taking the Leap of Faith in Yourself

In this week's Dental Handoff, Dr. Kelly is joined by Astrida Curis aka The Traveling RDH! Astrida is a CEO of her own dental staffing agency Core Dental Staffing, a speaker, career coach, and RDH. She has been in the dental field for over 15 years. Astrida travels all over PA,Va and MD temping for her agency and speaking to dental professionals about temping, staffing, office culture, and employee retention.
In this episode, Dr. Kelly and Astrida discuss:
- What Astrida LOVES about being a Dental Hygenist and why she tends to click with people in the dental industry
- How having children got her to shift her practice into starting her own business and temping herself out as a hygienist
- How Astrida got her start as an ortho assistant and eventually moved into hygiene
- How seeing the impact of orthodontics firsthand changes everything
- Astrida’s advice for those in her shoes trying to take the “great leap of faith” into starting their own business
- When’s the right time to take the leap into entrepreneurship?
- Why it’s important to listen to and learn from others who have already made the leap of faith and those who see qualities in you that you overlook
- What Astrida learned from getting fired for a number of jobs
- How to make your temp hygienist feel warm and welcome
- The important role played by her “Chief Smiling Officers”
And so much more!
How to contact Astrida Curis:
email address: Thetravelingrdh@gmail.com
LinkedIn: https://www.linkedin.com/in/astrida-curis-818b5b190
Instagram: https://www.instagram.com/coredentalstaffing/
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com 

Episode 14: Loren King | How to Take Up Your Space in Dental Hygiene

In this week's Dental Handoff, Dr, Kelly is joined by dental hygienist Loren King! Loren is an international speaker that brings awareness to topics like Human Trafficking Awareness, Dental Sleep Medicine, Dental Hygiene Education and Performance, as well as Human Motivation. She is a Registered Dental Hygienist, Saleswoman, Lecturer, Mentor, Coach and is publishing her first book this year. Loren happens to also be a licensed skydiver who has jumped out of a perfectly good airplane, solo, 34 times – which speaks to her resilience to conquer hard things.
In this episode, Dr. Kelly and Loren discuss:
- How the leadership aspect drove Loren to dental hygiene as a profession
- How Loren got involved in speaking and teaching
- Loren's secret to (not) preparing for a great speech
- Why it's important for hygienists to learn how to communicate with their patients
- Why taking tests makes Loren "anxious as a wet cat!"
- Loren's secret to overcoming stage fright
- How to avoid going into autopilot with your career
- Who is “that voice in your head?”
- Why to "take up space" while you’re here
And so much more!
How to contact Loren King:
email address: lorenkingrdh@outlook.cominstagram: Instagram.com/lorentheactivist
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com 
or https://www.ascendhealthpartners.com
Follow @ https://www.instagram.com/nextleveldh/

Episode 13: Dr. Lou Graham | A Practical Approach to Dental Success

In this week's Dental Handoff, Dr, Kelly is joined Dr. Lou Graham! Dr. Lou Graham owns and practices in a multi-specialty practice in Chicago Illinois. His philosophical approach to patient care is to be as conservative as possible utilizing the latest modalities in diagnostics and patient care. His practice has a strong hygiene/restorative base for long-term growth and value. He is the founder of the Catapult Education, an evaluator group within the profession that works withcompanies to bring to the marketplace, materials that best suit our practices.
In this episode, Dr. Kelly and Dr. Lou discuss:
- Dr. Lou's dental career as a private practitioner which began when he opened his first private practice in 1985
- Why leadership is nearly impossible if a team doesn’t have mutual respect for one another
- Why it’s important to be a giver more than a taker
- His interactive feedback process for evaluating new staff
- Why reviews are the cornerstone of any office
- How to integrate your dental team into a cohesive unit
- How to calibrate team members so they are able to all answers patients’ questions
- The most valuable 2 hours of his month
- Why same day treatments are an expected and crucial feature at a dental practice today
- The little things to personalize a practice that are key elements the success of a dental office
- What makes him nervous when talking to a potential hire about training in new technology
- How he maximizes the value of his time with his patients
- The hardest challenge he’s faced with his teams when they’ve struggled with their home lives
- Why He has NO turnover
- The importance of the team huddle in the morning to minimize stress and prepare for the day
And so much more!
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com 
or https://www.ascendhealthpartners.com
Follow @ https://www.instagram.com/nextleveldh/

Episode 12: Trevor Hier | Taking Dental Technology Full Circle

In this week's Dental Handoff, Dr, Kelly is joined Trevor Hier, Chief Operating Officer at both Hier Labs™ and Catapult Organization™. Trevor graduated Magna Cum Laude from the University of Miami Herbert Business School and is a proud alumnus of Donna Klein Jewish Academy, a K-12 Jewish day school located in Boca Raton, FL.
In this episode, Dr. Kelly and Trevor discuss:
- Trevor's journey into the dental industry and why the dental space has so much more to offer than what is confined to the dental office
- How Trevor went from not knowing much about the dental industry to becoming a tech visionary in the dental world
-  How Trevor found fulfillment in the dental industry working with his family and going through the entire entrepreneurial journey of a product
- Trevor's leadership teams for managing dental teams.
- How skills learned in a dental practice apply to various different business models, not just the dental industry
- Why it's so important to allow staff and team members the opportunity to take on challenges and do what they love, and provide them the autonomy to be in the space where they thrive
- How to have a team that feels comfortable and empowered to voice their opinions and disagreements
- Why you can’t live in an echo chamber in your own head to be successful in business
- Why there is not a single business that is successful because of just one person
- And so much more!
How to reach Trevor Hier: 
Email: Trevor@catapulteducation.com
Websites: 
HTTPS://www.PlaqueHD.comHTTPS://www.steraligner.com
About Trevor's companies:
Hier Labs is a product synthesis, development, and distribution conglomerate that operates three separate manufacturing facilities in the United States. Hier Labs produces over 35 SKUs for various Fortune 500® companies; the company also manufactures its hallmark products, PlaqueHD® and Steraligner®. As Vice President of Marketing of PlaqueHD (an innovative toothpaste linked to a possible reduction in heart attack and stroke), Trevor oversaw peaks in customer acquisition, patient adoption, and overall revenue. The conclusion of his role coincided with the acquisition of PlaqueHD by American Orthodontics, one of the world’s largest privately held orthodontic companies. He also played a crucial role in strategizing and executing the partnership between Steraligner and Invisalign®.
Under Trevor’s stewardship, Catapult Organization™ has become the largest dental education community worldwide (by the measure of YouTube channel subscribers), hitting all-time highs in operating revenue, strategic partnerships, and overall dental community engagement. Catapult Organization is set to launch the industry’s first educationally-based GPO in Q3 of 2022. 
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com 
or https://www.ascendhealthpartners.com
Follow @ https://www.instagram.com/nextleveldh/

Episode 11: Dr. Jennifer Bell | Achieving the Ultimate Goals of Your Dental Practice

In this week's Dental Handoff, Dr, Kelly is joined by native North Carolinian, Dr. Jennifer Bell! Dr Bell earned her undergraduate and doctoral degrees at the University of North Carolina at Chapel Hill. She currently owns two practices in the Raleigh, NC area where she practices full time. Dr. Bell is a graduate of the Kois Continuum and a fellow in both the Academy of General Dentistry and International College of Dentists. Dr. Bell is active in the Academy of General Dentistry where she serves on the Dental Practice Council, Government Evaluation and Review Committee, and as a National Spokesperson. When not practicing dentistry, Dr. Bell is busy raising three kids with her husband Brian.
In this episode, Dr. Kelly and Dr. Bell discuss:
- How to prevent overwhelming your dental team
- Empowering your team to work through challenges
- The challenges of dealing with patient backlogs especially in the last two years since the COVID pandemic
- How to maximize your potential earnings in the dental marketplace
- Defining and achieving the ultimate goals of your dental practice
And so much more!
Where to Find Dr. Jennifer Bell:
Website: www.dentistsintheknow.com 
YouTube: https://youtube.com/channel/UCdIBrSCu4beV-B-J-qksCwQ
Where to Find Dr. Kelly:
Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 
https://calendly.com/drkellytanner/30min
Visit us at https://www.nextleveldentalhygiene.com 
or https://www.ascendhealthpartners.com
Follow @ https://www.instagram.com/nextleveldh/